Legal Resources

The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers don’t receive the travel services they purchased through a BC licensed travel agent. All claims must be filed within six months from the date that the travel services weren’t provided.

The CCTS helps resolve customer complaints about telecommunications and TV services. If you can’t resolve a complaint with your service provider, use this form to submit your complaint online.

This website has information about tax benefits and requirements that apply to Indigenous peoples. Indigenous peoples are subject to the same tax rules as other Canadian residents unless their income is eligible for the tax exemption under section 87 of the Indian Act.

Call 1-800-959-8281 to request a remittance voucher and to check the status of your tax returns, your tax account balance, and how much in RRSP contributions you can deduct on your current tax return year.

Canada Revenue Agency and community organizations host tax preparation clinics and arrange for volunteers to prepare tax returns for eligible individuals. Lists all volunteer tax clinics in communities across BC.

The Canada child benefit (CCB) is a tax-free monthly payment made to eligible families to help them with the cost of raising children under 18 years old. The CCB might include the child disability benefit and any related provincial and territorial programs.

Provides an extensive list of consumer tips, organized alphabetically. Topics include advance-fee-loan schemes, auto repair, bankruptcy, carpet cleaning, the do-not-call list, fitness memberships, group-buying coupons, home inspection, investment schemes, lotteries, online shopping, and telemarketing.

The BCFSA regulates real estate services, mortgage brokers, credit unions, insurance companies, trust companies, and pension plans. This page explains how to file a complaint, including steps to do beforehand. It tells you what will happen if you make a complaint, and what if your complaint falls outside of BCFSA’s mandate.