Legal Resources

The OmbudService for Life and Health Insurance offers a free alternative dispute resolution if you have a complaint about your life and health insurance. They also help with lost policy searches. OLHI’s service is free, bilingual, independent, and impartial.

Practical, step-by-step information on your legal rights and responsibilities when borrowing money. Topics include getting a payday loan, cancelling a payday loan, borrowing money from a friend or relative, co-signing or guaranteeing a loan, lending someone money, and student loans.

Links to resources for information about how you can deal with debt without declaring bankruptcy.

This page links to information about getting a credit card, getting a credit card you never asked for, what to do if your credit card is lost or stolen, and disputing a credit card bill.

Supplies creditors with links to a range of online resources. Includes search tools and publications.

If you are looking for the life insurance policy of someone who has recently passed, the OmbudService for Life and Health Insurance may be able to help. Visit this page to learn more.

Information for people in debt about how to deal with creditors and collection agencies, including how to put an end to collection calls. Includes sample letters to the creditors.

One-stop source of information for all BC Employment and Assistance policies, procedures, and programs. Includes case administration, application and intake, eligibility, Persons with Disabilities (PWD) designation, support and shelter, supplements, hardship assistance, employment programs, appeal, and compliance.

Explains how trusts work for those who are receiving disability assistance, or accommodation or care in a private hospital or a special care facility. Includes information on types of trusts, how to set up trusts, trust payments, and more.

This website tells you about the options you have to help manage your debt. Topics include dealing with creditors, getting out of debt, credit counselling, debt consolidation, debt settlement, consumer proposal, and bankruptcy.