Legal Resources

A problem-solving manual for consumer or debt problems. It covers over 45 topics on problems people experience with consumer purchases, contracts, borrowing money, and being in debt.

Practical, step-by-step information on your legal rights and responsibilities when borrowing money. Topics include getting a payday loan, cancelling a payday loan, borrowing money from a friend or relative, co-signing or guaranteeing a loan, lending someone money, and student loans.

Buying a used vehicle can be risky. The vehicle might have hidden problems, or the seller might be dishonest. Learn what to watch for and how to deal with any problems.

This page links to information about getting a credit card, getting a credit card you never asked for, what to do if your credit card is lost or stolen, and disputing a credit card bill.

Guides for buying and selling a used car, leasing a car, and what to do if you have a problem with a car repair.

This chapter on consumer protection is from the manual used by law students handling cases at LSLAP’s legal clinics. It summarizes the law relating to contracts, consumers’ rights, sellers’ rights, warranties, misrepresentation, and false advertising.

This brochure outlines a consumer’s insolvency options when they are facing challenging financial times, and explains that Licensed Insolvency Trustees (LITs) are the only qualified professionals authorized to administer insolvency proceedings.

Information about your rights and responsibilities when dealing with a bank or a federally regulated trust, loan, or insurance company. Includes information on banking, credit cards, mortgages, credit and loans, investments, and fraud.

If you are looking for the life insurance policy of someone who has recently passed, the OmbudService for Life and Health Insurance may be able to help. Visit this page to learn more.

The OmbudService for Life and Health Insurance offers a free alternative dispute resolution if you have a complaint about your life and health insurance. They also help with lost policy searches. OLHI’s service is free, bilingual, independent, and impartial.