Legal Resources

Essentials of Consumer Law helps you learn how to protect yourself when you buy something or hire someone to perform a service. This publication explains your rights for common consumer purchases and contracts, as well as the steps you can take when something goes wrong.

Buying goods or services over the internet can be convenient, but there are some pitfalls. Learn your rights and what to watch for.

You hire a roofer to install a new roof on your home. A week later, the new shingles begin to fall off. Learn your rights if you receive unsatisfactory services.

If you’re behind on debt payments, there are laws to protect you from harassment by collectors. Learn the steps you can take if you're being pressured by someone you owe money to.

Learn the options available to you when collecting on a debt, and the steps to deal with the situation.

Before lending money to someone, a lender may ask for someone else to “co-sign” or “guarantee” the loan. Learn what to consider if you’re asked to co-sign or guarantee a loan.

Under the law in BC, not all contracts are alike. If you enter a contract, your cancellation rights depend on the type of agreement you made and the circumstances.

Practical, step-by-step information on credit reports. Topics include ordering your credit report, who has access to your credit report, fixing a mistake on your credit report, improving your credit score, and taking charge of your credit report.

Leasing a vehicle is quite different from buying one. Leasing can offer lower monthly payments, but you typically spend more in the long run. Learn your rights if you lease.

If a notice of claim names you as a defendant in a small claims court lawsuit, learn what options you have, how to act on them, and what happens next.