Legal Resources

The CCTS helps resolve customer complaints about telecommunications and TV services. This page of frequently asked questions tells you when and how you can submit a complaint about your service provider to the CCTS. The website has an online complaint form.

Provides tax information that may affect you when you retire, including the types of income you might receive, as well as deductions and credits you can claim.

This website has information about tax benefits and requirements that apply to Indigenous peoples. Indigenous peoples are subject to the same tax rules as other Canadian residents unless their income is eligible for the tax exemption under section 87 of the Indian Act.

Provides an extensive list of consumer tips, organized alphabetically. Topics include advance-fee-loan schemes, auto repair, bankruptcy, carpet cleaning, the do-not-call list, fitness memberships, group-buying coupons, home inspection, investment schemes, lotteries, online shopping, and telemarketing.

The BCFSA regulates real estate services, mortgage brokers, credit unions, insurance companies, trust companies, and pension plans. This page explains how to file a complaint and what to do if your complaint falls outside of BCFSA’s mandate.

This guide outlines rights and responsibilities that children and youth have in British Columbia before they turn 19.

These resources explain supported financial investment decision-making for adults living with dementia and other disabilities. They include guides for family and friends helping with decision making, as well as suggestions for facilitators. The resources include Help People Living with Dementia to Understand Their Investment Decision-Making Rights...

This booklet was created by the Canadian Centre for Elder Law in consultation with the Alzheimer Society of B.C. to help people living with dementia to understand their health care decision-making rights. It is available in English, French, Punjabi, and Traditional Chinese.

Explains what financial help older adults in British Columbia can get from government sources. It covers Old Age Security, the Canada Pension Plan, employment insurance, and welfare benefits for older adults.

This chapter is from the manual used by law students handling cases at LSLAP’s legal clinics. It provides a summary of the law relating to debt and debtors’ rights, collections agencies, court order enforcement, and bankruptcy.