Legal Resources

Find websites and materials written in plain language.

Logo features blue and grey curved lines forming an oval shape, with the “OLHI” and “OAP” in blue below the shape.

Complaints (about life or health insurance)

OmbudService for Life and Health Insurance (OLHI)
The OmbudService for Life and Health Insurance offers a free alternative dispute resolution if you have a complaint about your life and health insurance. They also help with lost policy searches. OLHI’s service is free, bilingual, independent, and impartial.
Last reviewed January 2026
Logo features a scale of justice and a book with the acronym "LSLAP" in white on a blue gradient background.

LSLAP Manual: Consumer Protection

Law Students’ Legal Advice Program (LSLAP)
This chapter on consumer protection is from the manual used by law students handling cases at LSLAP’s legal clinics. It summarizes the law relating to contracts, consumers’ rights, sellers’ rights, warranties, misrepresentation, and false advertising.
Last reviewed January 2026
Logo of the website "Legal Rights for Youth in BC" showing a graphic of seven hands in bright colours forming a circle

What's a Contract? (Contract Basics)

Legal Rights for Youth in BC (Justice Education Society)
This article contains basic information about contract law, including top tips to signing a contract.
Last reviewed January 2026
Logo with the word "Canada" and a small Canadian flag above the last "a."

Resources for Debtors: You Owe Money

Government of Canada
Links to resources for information about how you can deal with debt without declaring bankruptcy.
Last reviewed January 2026
Logo with the word "Canada" and a small Canadian flag above the last "a."

Resources for Creditors: Your Rights and Options When Someone Owes You Money

Government of Canada
Supplies creditors with links to a range of online resources. Includes search tools and publications.
Last reviewed January 2026
Logo with the word "Canada" and a small Canadian flag above the last "a."

Financial Rights and Responsibilities

Government of Canada
Information about your rights and responsibilities when dealing with a bank or a federally regulated trust, loan, or insurance company. Includes information on banking, credit cards, mortgages, credit and loans, investments, and fraud.
Last reviewed January 2026
Logo with the word "Canada" and a small Canadian flag above the last "a."

Consumed by Debt? Information for Consumers on the Insolvency Process

Government of Canada
This brochure outlines a consumer’s insolvency options when they are facing challenging financial times, and explains that Licensed Insolvency Trustees (LITs) are the only qualified professionals authorized to administer insolvency proceedings.
Last reviewed January 2026
Logo with the words "British Columbia" and a sun rising behind mountains.

Taxes and Tax Credits

Government of British Columbia
Personal and general tax information for BC residents. Includes information about the provincial sales tax (PST), homeowner grant, property transfer tax, sales taxes, income taxes, property taxes, natural resource taxes, insurance taxes, tax audits, rulings and appeals, eTaxBC, and tax changes.
Last reviewed January 2026
Logo with the words "British Columbia" and a sun rising behind mountains.

Personal Property Registry

Government of British Columbia
This registry records security interests and liens against personal property belonging to businesses and individuals in British Columbia. You can use it to register and search for security agreements, commercial liens, and other interests.
Last reviewed January 2026
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Financial Services and Supports for People with Disabilities

Government of British Columbia
This resource includes information about financial supports for people with disabilities that can help cover the costs of living and other essential needs.
Last reviewed January 2026