Legal Resources

Find websites and materials written in plain language.

Logo features a blue icon resembling a person with signal waves emanating from the head, symbolizing communication. Beside the icon, the text "CCTS Commission for Complaints for Telecom-Television Services" with the tagline "Let's talk solutions" underneath.

FAQ

Commission for Complaints for Telecom-Television Services (CCTS)
The CCTS helps resolve customer complaints about telecommunications and TV services. This page of frequently asked questions tells you when and how you can submit a complaint about your service provider to the CCTS. The website has an online complaint form.
Last reviewed March 2024
Logo with the word "Canada" and a small Canadian flag above the last "a."

Make a Complaint (against the RCMP)

Civilian Review and Complaints Commission for the RCMP
Explains how to make a complaint about the conduct of an RCMP member. It includes a complaint form PDF, which is also available in multiple languages.
Last reviewed March 2024
Logo features three overlapping hexagons in yellow, red, and blue, with the organization name to the right.

The CRT Process

Civil Resolution Tribunal (CRT)
The Civil Resolution Tribunal is an online system for resolving many types of civil law disputes without needing a lawyer or attending court. It encourages both parties to work together. If necessary, an independent tribunal member makes a decision about your claim. This page goes over the four main stages of the process and includes a video.
Last reviewed March 2024
Logo features three overlapping hexagons in yellow, red, and blue, with the organization name to the right.

Forms

Civil Resolution Tribunal (CRT)
CRT forms in PDF format if you prefer to send a form by email or mail rather than submitting it online.
Last reviewed March 2024
The logo features a stylized infinity symbol, with the female symbol joined to the infinity symbol on the bottom left, and the male symbol joined to the infinity symbol on the top right. The words "Catherine While Holman Wellness Centre" are to the right of the female symbol.

Trans Rights BC: Know Your Rights

Catherine White Holman Wellness Centre
This project aims to spread human rights information that is accurate, accessible, and relevant to the safety and well-being of trans and gender-diverse individuals and their supportive allies across British Columbia. Topics include immigration, public spaces/services, sex work, and more.
Last reviewed March 2024
Thumbnail of the handbook cover with a background photo of a rainforest with rays of sun.

CanLII Manual to British Columbia Civil Litigation

Canadian Legal Information Institute (CanLII)
This manual has three main parts: “Areas of Law Pathfinders,” “The Guide to Civil Procedure at the Supreme Court of British Columbia,” and “Annotations of the BC Supreme Court Civil Rules and Court of Appeal Rules.” The publication is written for a wide audience.
Last reviewed March 2024
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Criminal Law Handbook for Self-Represented Accused

Canadian Judicial Council
A general reference for self-represented litigants appearing in Canadian courts. Includes SRL’s rights and responsibilities, first steps in your criminal case, bail, building your defence, legal research, court processes, jury, sentencing, and more. Also provides a list of Canadian and BC resources.
Last reviewed March 2024
Logo features a shield with eight blue circles and a maple leaf in the centre. The organization name is on the left in English and on the right in French.

Resources on Police Record Checks

Canadian Civil Liberties Association
Want to know what a police record is? How do you try to deal with a non-conviction record? What privacy and human rights laws apply, or what are the best practices for employers? Click on the link for related resources.
Last reviewed March 2024
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Taxes When You Retire or Turn 65 Years Old

Canada Revenue Agency
Provides tax information that may affect you when you retire, including the types of income you might receive, as well as deductions and credits you can claim.
Last reviewed March 2024
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Taxes and Benefits for Indigenous Peoples

Canada Revenue Agency
This website has information about tax benefits and requirements that apply to Indigenous peoples. Indigenous peoples are subject to the same tax rules as other Canadian residents unless their income is eligible for the tax exemption under section 87 of the Indian Act.
Last reviewed March 2024