Legal Resources

This easy-to-read guide describes several scams and how to protect yourself from them. In addition to explaining some common myths and golden rules to help you beat the scammers, it also details what to do if you get scammed and how to get help and report a scam.

The CCTS helps resolve customer complaints about telecommunications and TV services. If you can’t resolve a complaint with your service provider, use this form to submit your complaint online.

Provides tax information that may affect you when you retire, including the types of income you might receive, as well as deductions and credits you can claim.

The Canada child benefit (CCB) is a tax-free monthly payment made to eligible families to help them with the cost of raising children under 18 years old. The CCB might include the child disability benefit and any related provincial and territorial programs.

Provides an extensive list of consumer tips, organized alphabetically. Topics include advance-fee-loan schemes, auto repair, bankruptcy, carpet cleaning, the do-not-call list, fitness memberships, group-buying coupons, home inspection, investment schemes, lotteries, online shopping, and telemarketing.

The BCFSA regulates real estate services, mortgage brokers, credit unions, insurance companies, trust companies, and pension plans. This page explains how to file a complaint, including steps to do beforehand. It tells you what will happen if you make a complaint, and what if your complaint falls outside of BCFSA’s mandate.

This page helps with some of the common questions that come up while filling out the main forms used to file for Probate or Administration. It also includes some practical tips for making a successful application.

If you've been named as executor you may need to probate the will. This page helps you navigate the probate process.

This guide explains Gladue submissions including what factors are considered by a judge, how to make a Gladue report, and what might happen at a trial or sentencing hearing. There are options for a printable guide, or a fillable PDF version.

This chapter is from the manual used by law students handling cases at LSLAP’s legal clinics. It explains the types of welfare benefits available, including income assistance, disability assistance, and hardship assistance, along with eligibility requirements and rates. It also discusses recent changes in BC welfare law.