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Online Resources

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My Refugee Claim

This website helps refugee claimants in Canada learn about the refugee protection process. Topics include getting legal representation, starting a refugee claim, preparing for and attending a refugee hearing, what ...
View website from Kinbrace Community Society


Alternative Measures

This resource from the Government of BC explains who can be considered for alternative measures and what they include.
View website from Government of British Columbia


Find Free Newcomer Services Near You

This resource from the Government of Canada has services for daily life, employment, preparing for the citizenship test and more.
View website from Government of Canada


Settlement Information for Newcomers: Useful Immigrant Settlement Guides and Websites

This resource from NewToBC has over 45 guides, videos and websites related to settlement.
View website from NewToBC


Personal Planning

Find guides on 1) Powers of Attorney and Representation Agreements and 2) Committeeship. Use these guides if someone needs help making decisions about money or care.
View website from People's Law School


When I'm 64: Benefits for Older Adults

This booklet explains what financial help older adults in BC can get from government sources. It covers Old Age Security, the Canada Pension Plan, employment insurance, and welfare benefits for older adults. Part of a ...
Also available in: French
View PDF from People's Law School


CPP Disability Appeal Division: Second Level of Appeal

This resource from the Social Security Tribunal of Canada will help you understand what you can do to appeal a General Division decision.
View website from Social Security Tribunal of Canada


CPP Retirement Pension: After You Apply

This page from the Federal Government has information on a variety of topics such as payments, taxes, and what you can do if you disagree with a CPP decision.
View website from Government of Canada


CPP Disability General Division: First Level of appeal

This resource from the Social Security Tribunal of Canada will help you learn about how you can make an appeal if you disagree with a CPP disability decision.
View website from Social Security Tribunal of Canada


Other CPP General Division: First Level of Appeal

This resource from the Social Security Tribunal of Canada will help you learn more about making an appeal if you disagree with a CPP decision from Service Canada.
View website from Social Security Tribunal of Canada