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User Testing for MyLawBC and Family Law Website Video Project: In-Person vs. using Usertesting.com

User Testing for MyLawBC and Family Law Website Video Project: In-Person vs. using Usertesting.com

Assessment of strengths and limitations of usertesting.com and comparing against the findings and experiences resulting from in-person testing of MyLawBC.

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produced by
Legal Aid BC
produced in
2017
last reviewed
November 2017 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
reports & documents
tags
Legal Aid BC, MyLawBC, user testing, site assessment, effectiveness, assessing service provision, in-person user testing, online user testing, self-help guides, self-represented litigants, guided pathways