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Problem with an online purchase?

Problem with an online purchase?

When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract”. There are some rules around these types of contracts and there are specific instances that give you the right to cancel.

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produced by
Consumer Protection BC
produced in
last reviewed
June 2018 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
online shopping, cancel a contract, distance sales contract