menu icon
Problem with an online purchase?

Problem with an online purchase?

When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract”. There are some rules around these types of contracts and there are specific instances that give you the right to cancel.

View website

produced by
Consumer Protection BC
produced in
2018
last reviewed
June 2018 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
basics
tags
online shopping, cancel a contract, distance sales contract