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Complaints and Inquiries Regarding Insurance Companies Trust Companies and Credit Unions

This document gives you steps you can take before filing a complaint with FICOM about a credit union, and before filing a complaint about an insurance company. It tells you what will happen if you make a complaint, and what if a complaint falls outside of FICOM's mandate.

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produced by
Financial Institutions Commission of BC
produced in
last reviewed
January 2015 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
complaints, making a complaint, make a complaint, insurance agencies, insurance company, insurance agent, insurance adjusters, credit union, dispute resolution, General Insurance Ombudsman, OmbudService for Life and Health Insurance