Your Rights and Responsibilities as a Financial Consumer

Information about your rights and responsibilities when dealing with a bank or a federally regulated trust, loan or insurance company. Includes information on banking, credit cards, mortgages, credit & loans, investments and fraud.

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produced by
Financial Consumer Agency of Canada
produced in
last reviewed
January 2013 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
consumer rights, consumers of financial products and services, consumer protection