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Shopping Online, by Phone or by Mail

Shopping Online, by Phone or by Mail

Buying goods or services over the internet or by phone or mail order can be convenient. But shopping this way has its dangers. Learn your rights and what to watch for.

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produced by
People's Law School
produced in
last reviewed
January 2020 i Last date reviewed by a qualified expert to ensure content up-to-date. See "Tips" in Clicklaw content criteria (bottom of pageside menu) for details.
resource type
shopping by phone, mail order, shopping on the internet, distance sales contract, cancel a contract, notice of cancellation, refund, Better Business Bureau, reputation, online payment, unsolicited calls, anti-spam law, online shopping, Dial-A-Law