Common Questions

I’m representing myself at a landlord/tenant hearing

Tenants in BC are protected by the Residential Tenancy Act. This is the law that states the legal rights and obligations between tenants and landlords. You may be able to use the Act to deal with problems you have with your landlord by going to dispute resolution at the Residential Tenancy Branch. There are rules and procedures you need to be aware of when representing yourself at a landlord/tenant hearing.

Good starting points for learning about how the dispute resolution process works are:

  • Tenant Survival Guide, from the Tenant Resource and Advisory Centre, includes a section on "Dispute Resolution" which includes how to apply and prepare for a hearing, and how to apply for a review of a decision. 
  • The Residential Tenancy Branch website features a section Dispute Resolution, which describes the hearing process and the arbitrator (dispute resolution officer)’s decision.
  • LSLAP Manual: Landlord and Tenant Law, from the UBC Law Students Legal Advice Program, has information about the dispute resolution process in the section “Dispute Resolution Regarding Tenancy.”

See our related common questions:

Last reviewed November 2016

tenants & landlords, dispute resolution, Residential Tenancy Branch, landlord/tenant hearing