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Toll-free phone numbers for law-related help in BC

Last updated September 6, 2023
 

Legal information or self-help

Ask JES

1-855-875-8867 (call or text)

Courthouse Libraries BC

1-800-665-2570 (toll-free)

Lower Mainland: 604-660-2841

Legal advice or representation

Lawyer Referral Service

(free 15 minute initial consultation)

1-800-663-1919 (toll-free)

Metro Vancouver: 604-687-3221

Legal Aid Call Centre

(interpreters available in over 100 languages)

1-866-577-2525 (toll-free)

Lower Mainland: 604-408-2172

Access Pro Bono

(free legal advice for low income people)

1-877-762-6664 (toll-free)

Lower Mainland: 604-878-7400

Government

General Enquiries to Government of BC (Service BC)

(available in over 140 languages)
1-800-663-7867 (toll-free)

Vancouver: 604-660-2421

Victoria: 250-387-6121

Text: 1-604-660-2421 (7:30 am - 5 pm Mon - Fri)
TDD: 711
VRS: 1-800-663-7867

Ombudsperson for BC

1-800-567-3247 (toll-free)

Victoria: 250-387-5855

Service Canada (federal government)

1-800-622-6232 (toll-free)

TTY: 1-800-926-9105

Your communities

Disabilities

Advocacy Access

1-800-663-1278 (toll-free)

Lower Mainland: 604-872-1278


Seniors

Seniors Abuse and Information Line

1-866-437-1940 (toll-free)

Lower Mainland: 604-437-1940

TTY: 604-428-3359 or 1-855-306-1443 (toll-free)

Your safety

Elizabeth Fry Society of Greater Vancouver

(women and youth involved in criminal justice system)

1-888-879-9593 (toll-free)

Greater Vancouver: 604-520-1166

National Parole Board Record Suspension

1-800-874-2652 (toll-free)

VictimLINK

1-800-563-0808 - text or call 24/7 (toll-free)
TTY 604-875-0885 (collect accepted) 
For deaf/hard of hearing text 604-836-6381

Clicklaw HelpMap

The Clicklaw HelpMap, integrated with Google Maps, assists you in finding pro bono clinics, community-based legal advocates, legal aid offices, courthouse libraries, and others who provide assistance to people with legal problems.

Your family

Justice Access Centres (JACs)
1-800-663-7867 (Enquiry BC - ask for Vancouver, Surrey & Victoria JACs)
Abbotsford: 604-851-7055 or 1-844-747-3963 (toll-free in BC)
Nanaimo: 250-741-5447 or 1-800-578-8511 (toll-free in BC)
Surrey: 604-501-3100
Vancouver: 604-660-2084
Victoria: 250-356-7012

Family Justice Counsellors
Call Service BC: 1-800-663-7867 (toll-free)

Greater Vancouver: 604-660-2421

Greater Victoria: 250-387-6121

Family Maintenance Enforcement Program

Lower Mainland: 604-678-5670 or 1-800-663-9666 (toll-free)

Victoria: 250-220-4040 or 1-800-663-3455 (toll-free)

North & Interior: 250-434-6020 or 1-800-663-3933 (toll-free)

Kinship Care Help Line

1-855-474-9777 (toll-free)

Greater Vancouver: 604-558-4740

Helpline for Children in BC

Reporting Abuse: 1-800-663-9122 (24 hrs 7 days)
Helpline for Children: 310-1234 (no area code needed)
Kids Help Phone: 1-800-668-6868
Youth Against Violence Line: 1-800-680-4264 (24 hrs 7 days) - counselling and referral

Family LawLINE

Greater Vancouver: 604-408-2172

Elsewhere in BC: 1-866-577-2525 (toll-free)

Your daily life

Housing, tenancy & neighbours

Tenant Infoline

1-800-665-1185 (toll-free)

Lower Mainland: 604-255-0546

Residential Tenancy Branch

1-800-665-8779 (toll-free)

Lower Mainland: 604-660-1020

Victoria: 250-387-1602

Employment

Employment Standards Branch

1-833-236-3700
Text a quick question: 604-660-2421

Workers' Advisers Office

1-800-663-4261 (toll-free)

Lower Mainland: 604-335-5931

Rights & citizenship

BC Human Rights Clinic (Community Legal Assistance Society - CLAS)

1-855-685-6222 (toll-free)

604-622-1100

Human Rights Clinic (The Law Centre, University of Victoria)

1-866-385-1221 (toll-free)

250-385-1221



TDD/TTY = Telephone Device for the Deaf and Hard of Hearing