menu icon

Find Someone to Talk With

Toll-free phone numbers for law-related help in BC

Last updated August 23, 2022

COVID-19

BC's response to COVID-19 (non-health related information and services)
Text: 1-604-630-0300 (7:30 am to 5 pm)
1-888-COVID19/1-888-268-4319 (7:30 am to 8 pm)
Help in multiple languages: 1-888-268-4319 (7:30 am to 8 pm)
TDD: 711

Legal information or self-help

Ask JES

1-855-875-8867 (call or text)

Courthouse Libraries BC

1-800-665-2570

Lower Mainland: 604-660-2841

Dial-A-Law (recorded legal information)

1-800-565-5297

Lower Mainland: 604-687-4680

Legal advice or representation

Lawyer Referral Service

(Free 30 minute initial consultation)

1-800-663-1919

Lower Mainland: 604-687-3221

Legal Aid Call Centre

(interpreters available in over 100 languages)

1-866-577-2525 (toll-free)

Lower Mainland: 604-408-2172

Access Pro Bono

(free legal advice for low income people)

1-877-762-6664

Lower Mainland: 604-878-7400

Government

General Enquiries to Government of BC (Service BC)

1-800-663-7867

Lower Mainland: 604-660-2421

Victoria: 250-387-6121

TDD: 711
VRS: 1-800-663-7867

Ombudsperson for BC

1-800-567-3247

Victoria: 250-387-5855

Service Canada (federal government)

1-800-622-6232

TTY: 1-800-926-9105

Your communities

Disabilities

Advocacy Access

1-800-663-1278

Lower Mainland: 604-872-1278


Seniors

Seniors Abuse and Information Line

1-866-437-1940

Lower Mainland: 604-437-1940

TTY: 604-428-3359 or 1-855-306-1443

Clicklaw HelpMap

The Clicklaw HelpMap, integrated with Google Maps, assists you in finding pro bono clinics, community-based legal advocates, legal aid offices, courthouse libraries, and others who provide assistance to people with legal problems.

Your safety

Elizabeth Fry Society of Greater Vancouver

(women and youth involved in criminal justice system)

1-888-879-9593

Lower Mainland: 604-520-1166

National Parole Board Record Suspension

1-800-874-2652

VictimLINK

1-800-563-0808
TTY 604-875-0885 (collect accepted) 
For deaf/hard of hearing text 604-836-6381

Your family

Justice Access Centres (JACs)
1-800-663-7867 (Enquiry BC - ask for Vancouver & Victoria JACs)
Abbotsford: 604-851-7055
Nanaimo: 250-741-5447 or 1-800-578-8511
Surrey: 604-501-3100
Vancouver: 604-660-2084
Victoria: 250-356-7012

Family Justice Counsellors

Call Service BC: 1-800-663-7867

Lower Mainland: 604-660-2421

Victoria: 250-387-6121

Family Maintenance Enforcement Program

Lower Mainland: 604-678-5670 or 1-800-663-9666

Victoria: 250-220-4040 or 1-800-663-3455

North & Interior: 250-434-6020 or 1-800-663-3933

Grandparents Raising Grandchildren Support Line

1-855-474-9777

Lower Mainland: 604-558-4740

Helpline for Children in BC

Reporting Abuse: 1-800-663-9122
Mental Health Support Line: 310-1234 (no area code needed)
Kids Help Phone: 1-800-668-6868
Youth Against Violence Line: 1-800-680-4264 (24hrs 7 days) - counselling and referral

Family LawLINE

Greater Vancouver: 604-408-2172

Elsewhere in BC: 1-866-577-2525

Your daily life

Housing, tenancy & neighbours

Tenant Infoline

1-800-665-1185

Lower Mainland: 604-255-0546

Residential Tenancy Branch

1-800-665-8779

Lower Mainland: 604-660-1020

Victoria: 250-387-1602

Employment

Employment Standards Branch

1-833-236-3700

Workers' Advisers Office

1-800-663-4261

Lower Mainland: 604-335-5931

Rights & citizenship

BC Civil Liberties Association

1-866-731-7505

Lower Mainland: 604-687-2919
Please note that due to the COVID-19 pandemic, the casework phone line is currently suspended.

BC Human Rights Clinic

1-866-385-1221

250-385-1221


TDD/TTY = Telephone Device for the Deaf and Hard of Hearing