Consumer Protection BC is the regulator of a variety of industries & specific consumer transactions in the province. We license & inspect our regulated businesses, respond to consumer inquiries, investigate alleged ...
View website from Consumer Protection BC

Consumer Protection BC regulates cemetery and funeral services in the province. Learn more about your rights and obligations around cremation, interment and funeral service practices in BC and find out what you can do ...
View website from Consumer Protection BC

We regulate the debt collection & repayment industry. We offer information on your rights & obligations around debt collection practices. Includes links on how to dispute a debt, request communication in writing only, ...
View website from Consumer Protection BC

The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers do not receive the travel services they purchased through a BC licensed travel agent. All claims must be filed within six months ...
View website from Consumer Protection BC

We license and regulate the payday lending sector in BC. We provide information on your rights and obligations involving payday loans, and includes information on what you can do if you have a problem or complaint about ...
View website from Consumer Protection BC

We regulate the home inspection sector in BC. Understand your rights and obligations around home inspections in BC and find out what you can do if you have a problem or complaint about a home inspector or inspection.
View website from Consumer Protection BC

Understand your rights and obligations around telemarketing practices in BC and find out what you can do if you have a problem or complaint.
View website from Consumer Protection BC

We licence travel agents & wholesalers in BC. Understand your rights and obligations as a travel consumer, find a licensed agent, and find out what you can do if you have a problem or complaint.
View website from Consumer Protection BC

Find out the classification (ratings) of movies in BC theaters and find out what you can do if you have a question about motion pictures, theatres, video retailers or distributors
View website from Consumer Protection BC

When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract”. There are some rules around these types of contracts and there are specific instances that give you the ...
View website from Consumer Protection BC