Legal Resources

Find websites and materials written in plain language.

Logo with the word "Canada" and a small Canadian flag above the last "a."

Consumed by Debt? Information for Consumers on the Insolvency Process

Government of Canada
This brochure outlines a consumer’s insolvency options when they are facing challenging financial times, and explains that Licensed Insolvency Trustees (LITs) are the only qualified professionals authorized to administer insolvency proceedings.
Last reviewed March 2024
Logo with the words "British Columbia" and a sun rising behind mountains.

Trusts

Government of British Columbia
Explains how trusts work for those who are receiving disability assistance, or accommodation or care in a private hospital or a special care facility. Includes information on types of trusts, how to set up trusts, trust payments, and more.
Last reviewed March 2024
Logo with the words "British Columbia" and a sun rising behind mountains.

Taxes and Tax Credits

Government of British Columbia
Personal and general tax information for BC residents. Includes information about the provincial sales tax (PST), homeowner grant, property transfer tax, sales taxes, income taxes, property taxes, natural resource taxes, insurance taxes, tax audits, rulings and appeals, eTaxBC, and tax changes.
Last reviewed March 2024
Thumbnail of the cover, with the title, illustrated with photos. Two are young men smiling, the other is a woman in a wheelchair with a woman jogging.

Disability Assistance and Trusts

Government of British Columbia
Explains what a trust is; how having a trust affects your disability assistance; what the different kinds of trusts are; who can set up a trust for you; and how you can use the money in your trust without affecting your disability assistance.
Last reviewed March 2024
Logo with the words "British Columbia" and a sun rising behind mountains.

BC Employment & Assistance Policy & Procedure Manual

Government of British Columbia
One-stop source of information for all BC Employment and Assistance policies, procedures, and programs. Includes case administration, application and intake, eligibility, Persons with Disabilities (PWD) designation, support and shelter, supplements, hardship assistance, employment programs, appeal, and compliance.
Last reviewed March 2024
Logo features interlocking purple and green curved lines to the left of the text "Credit Counselling Society" in purple.

What Is the Best Way to Handle Credit Card Debt and Debt Repayment?

Credit Counselling Society
Tips for how to manage your credit card use so that you don’t fall behind on payments.
Last reviewed March 2024
Logo features interlocking purple and green curved lines to the left of the text "Credit Counselling Society" in purple.

How to Communicate with Creditors and Collection Agencies

Credit Counselling Society
Information for people in debt about how to deal with creditors and collection agencies, including how to put an end to collection calls. Includes sample letters to the creditors.
Last reviewed March 2024
Logo features interlocking purple and green curved lines to the left of the text "Credit Counselling Society" in purple.

Help with Debt

Credit Counselling Society
This website tells you about the options you have to help manage your debt. Topics include dealing with creditors, getting out of debt, credit counselling, debt consolidation, debt settlement, consumer proposal, and bankruptcy.
Last reviewed March 2024
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Travel Assurance Fund

Consumer Protection BC
The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers don’t receive the travel services they purchased through a BC licensed travel agent. All claims must be filed within six months from the date that the travel services weren’t provided.
Last reviewed March 2024
Logo features a shield coloured yellow, green, red, and blue, with the organization name to the right.

Problem with an Online Purchase?

Consumer Protection BC
When you make a purchase online, or by phone, you may have entered into what is called a “distance sales contract.” There are some rules around these types of contracts and there are specific instances that give you the right to cancel.
Last reviewed March 2024