Legal Resources

Buying a used vehicle can be risky. The vehicle might have hidden problems, or the seller might be dishonest. Learn what to watch for and how to deal with any problems.

If a notice of claim names you as a defendant in a small claims court lawsuit, learn what options you have, how to act on them, and what happens next.

This page links to information about getting a credit card, getting a credit card you never asked for, what to do if your credit card is lost or stolen, and disputing a credit card bill.

A problem-solving manual for legal advocates, paralegals, and lawyers in BC helping clients with consumer or debt problems. It covers over 45 topics on problems people experience with consumer purchases, contracts, borrowing money, and being in debt. This page links to the Wikibook and e-book and where to order print copies.

Practical, step-by-step information on your legal rights and responsibilities when borrowing money. Topics include getting a payday loan, cancelling a payday loan, borrowing money from a friend or relative, co-signing or guaranteeing a loan, lending someone money, and student loans.

If you are looking for the life insurance policy of someone who has recently passed, the OmbudService for Life and Health Insurance may be able to help. Visit this page to learn more.

The OmbudService for Life and Health Insurance offers a free alternative dispute resolution if you have a complaint about your life and health insurance. They also help with lost policy searches. OLHI’s service is free, bilingual, independent, and impartial.

Links to resources for information about how you can deal with debt without declaring bankruptcy.

Supplies creditors with links to a range of online resources. Includes search tools and publications.

Information about your rights and responsibilities when dealing with a bank or a federally regulated trust, loan, or insurance company. Includes information on banking, credit cards, mortgages, credit and loans, investments, and fraud.