Report a Concern about Real Estate and Financial Services

BC Financial Services Authority (BCFSA)

The BCFSA regulates real estate services, mortgage brokers, credit unions, insurance companies, trust companies, and pension plans. This page explains how to file a complaint and what to do if your complaint falls outside of BCFSA’s mandate.

Last reviewed January 2026
Logo is the wordmark “BCFSA” in dark blue and green, above the organization name in dark blue.