Common Questions

What can I do about faulty repairs to my vehicle?

Both the repair shop and yourself (as a consumer) have certain legal rights and responsibilities. The resources below provide information on what to do if you disagree about the cost or quality of the work done on your vehicle.

Good starting points include:

  • Car Repairs, from the Canadian Bar Association BC Branch, outlines ways to avoid or minimize problems with car repairs.
  • Vehicle Repair Consumer Tips, from the Better Business Bureau of Mainland British Columbia, has some tips about what to do in case of a dispute over repairs to a vehicle.

See our related common questions:

Last reviewed January 2015

car repairs, faulty car repairs, car repair disputes, auto, auto body shop, motor vehicle, damage