Legal Resources

Find websites and materials written in plain language.

Organization logo of "TRAC" with the "A" shaped like a house.

Starting a Tenancy

Tenant Resource & Advisory Centre (TRAC)
Everything you need to know in order to start a tenancy. Includes finding housing, deposits, agreements, pets and insurance.
Last reviewed September 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Locks and Keys

Tenant Resource & Advisory Centre (TRAC)
This resource explains the rules landlords must follow about locks and keys. It includes what you need to know when starting a tenancy, during a tenancy, and when ending a tenancy. It includes information on dispute resolution, with previous Residential Tenancy Board decisions.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Template Letters

Tenant Resource & Advisory Centre (TRAC)
If you’re experiencing a problem in your tenancy, you should consider putting your concerns in writing to your landlord. TRAC offers the following template letters: Request for Repairs, Request for Return of Deposit, Response to Illegal Eviction Notice, Loss of Quiet Enjoyment, Bed Bugs, and more.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Roommates

Tenant Resource & Advisory Centre (TRAC)
Discusses different types of roommate arrangements: co-tenants, tenants in common, and occupants/roommates. The page emphasizes the importance of having a roommate agreement to prevent disputes and outlines the legal avenues for resolving conflicts. It also includes a template for a roommate agreement.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Roommate Agreement Template

Tenant Resource & Advisory Centre (TRAC)
An agreement template to get you and your roommate or roommates to think about what rules you want to agree to before living together. It can be used when some or all of the roommates will be on the tenancy agreement, or when you’re already living in a rental unit and a roommate will be moving in.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Repairs and Maintenance

Tenant Resource & Advisory Centre (TRAC)
This resource includes a list of repair and maintenance issues that landlords are generally responsible for, what to do when you need an emergency repair, and what is considered reasonable wear and tear versus damage that the tenant must fix.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Quiet Enjoyment

Tenant Resource & Advisory Centre (TRAC)
As a tenant, you have the right to reasonable privacy, and freedom from unreasonable disturbances from both neighbours and landlords. Learn about the rules for when the landlord can enter your unit, and what you can do about excessive noise and other breaches of quiet enjoyment.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Moving Out

Tenant Resource & Advisory Centre (TRAC)
Discusses your responsibilities when moving out. This resource gives tips on giving notice, your cleaning responsibilities, inspection reports, and getting your damage deposit back.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Human Rights

Tenant Resource & Advisory Centre (TRAC)
While the Residential Tenancy Act is the main piece of legislation that governs tenants’ and landlords’ rights and responsibilities, section 10 of the BC Human Rights Code gives tenants further protections when it comes to discrimination in tenancies. This resource explains the basics of the Human Rights Code as it applies to tenancies.
Last reviewed July 2025
Organization logo of "TRAC" with the "A" shaped like a house.

Your Tenancy: Finding Rental Housing

Tenant Resource & Advisory Centre (TRAC)
Tips on finding a place to rent, including potential additional costs, what questions to ask when you view a unit, the signs of a rental scam, what to do if you have a poor credit history, and information on tenant insurance. Includes templates for a cover letter, references list, and pet resumé.
Last reviewed July 2025