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Tenant Resource and Advisory Centre (TRAC)

TRAC promotes the legal protection of tenants across BC by providing information, education, support and research on residential tenancy matters. Services include a phone service, workshops, direct representation, website, online course, social media and multilingual publications.

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This plain-language guide offers tenants a basic understanding of residential tenancy law in BC. It is designed to educate readers on their rights and responsibilities, and help prevent or resolve any problems they may ...
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If you are experiencing a problem in your tenancy, you should consider putting your concerns in writing to your landlord. TRAC offers the following template letters: Request for Repairs, Request for Return of Deposit, ...
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Information on: what can landlords ask for, what is the landlord's duty to accommodate a disability, and what to do if a landlord has discriminated against you.
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An eviction is when a landlord forces a tenant to move out. If your landlord wants to evict you, they have to have an acceptable reason under the law, and give you an approved eviction notice. Find information on all ...
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A security or damage deposit is money that your landlord collects at the start of the tenancy and holds on to until you move out. Find out more details about it, including pet damage deposits, overpaying deposits, ...
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