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Common Questions

I know a family who has just immigrated. What information would help them?

Last reviewed in September 2022 by the Clicklaw Editors

The resources below will give newcomers to Canada a good idea of what it’s like to live in Canada. They include information about newcomers’ rights and responsibilities, the legal issues they may face as they settle, how to access and apply for community and government services, as well as links to further resources and information.

Need more help?

  • bc211 provides information on community, government, and social services in BC. Dial 2-1-1 on the phone if you live on Vancouver Island/Gulf Islands and in the Metro Vancouver, Fraser Valley, Squamish-Lillooet, and Sunshine Coast regional districts. Otherwise, visit bc211 website or use their online chat service.
  • Legal Advocacy Program, from MOSAIC, provides information, summary advice, referrals and legal representation to low-income immigrants and refugees. Limited interpretation services are available.
  • AskJES, from the Justice Education Society, serves clients in English, Mandarin, Cantonese, Punjabi, Hindi, and French. Clients can use Ask JES Multilingual to learn about several topics including, cyber safety, contact with the police, wills, rights of tenants and more!
  • Find more help near you on Clicklaw HelpMap.

See our related common questions:

Newcomer to Canada, help for new immigrants, newcomers, living in Canada, new to Canada