Common Questions

I was caught shoplifting, and now the store has sent me a letter demanding money. Can they do this?

If you’ve been caught shoplifting, you may get a letter from the store telling you to pay them money. Stores do this to try to get compensation for the store's costs, such as paying store security, relating to criminal offences such as theft and fraud. For more information on these types of letters, see the following resources: 

  • Shoplifting, from the Canadian Bar Association BC Branch, includes a section about shoplifting and scary notices.
  • Shoplifting And Scary Notices is a LawLine Blog post (**note that LawLine is no longer in operation)

If you’ve been served with legal documents starting a court claim against you, you should get legal advice from a lawyer right away.

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Last reviewed August 2018
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