Common QuestionsMy tenants are causing problems
If you are having problems with your tenant, you can ask the Residential Tenancy Branch (RTB) for help. You can ask the RTB for more information or apply for a dispute resolution hearing to settle your conflict if you and your tenant can not resolve the problem.
Good starting points include:
- Landlord Guide, from the Tenant Resource and Advisory Centre and People’s Law School, provides information about what you can do when tenants violate the tenancy agreement.
- The Residential Tenancy Act: A Guide for Landlords and Tenants in British Columbia, from the provincial government, has information about handling disputes during and after the tenancy.
- Solving Problems, from the provincial government, has information about ways to deal with landlord/tenant disputes. Also from the provincial government is How to Apply for Dispute Resolution, which describes the process by which landlords and tenants can apply for a dispute resolution hearing (formerly called “arbitration”).
- LSLAP Manual: Landlord and Tenant Law , from the UBC Law Students Legal Advice Program, has information about the scope of a landlord’s power. For example, see the section “End of Tenancy Agreement”.
See our related common questions:
- I’m representing myself at a landlord/tenant hearing
- See all common questions about housing, tenancy & neighbours
- landlords, tenants & landlords, landlord-tenant disputes, problem with your tenants