Common Questions

I am being harassed by debt collectors. Are they allowed to do that?

If you're in debt and have fallen behind in your payments, there are laws to protect you from unreasonable collection practices.

Good starting points include:

  • Harassment by Debt Collectors, from the Canadian Bar Association BC Branch, explains the basics of laws to protect debtors from unreasonable practices by collectors and collection agencies.
  • Consumer Law and Credit/Debt Law, from the Legal Services Society, is a manual aimed at paralegals and legal information advocates whose clients face problems with consumer goods and services contracts or consumer credit contracts. A section called "Harassment" deals with collection of debts.
  • LSLAP Manual: Creditors' Remedies and Debtors' Assistance, from the UBC Law Students Legal Advice Program, includes useful information on "Harassment by Debt Collectors".

See our related common questions:

Last reviewed November 2016

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