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Financial Consumer Agency of Canada

FCAC is an independent body that ensures federally regulated financial institutions comply with federal consumer protection laws and regulations; monitors financial institutions' compliance with voluntary codes of conduct and their own public commitments; informs consumers about rights and responsibilities when dealing with financial institutions; and provides information and tools to help consumers understand, and shop around for, a variety of financial products and services.

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Your Rights and Responsibilities as a Financial Consumer

Information about your rights and responsibilities when dealing with a bank or a federally regulated trust, loan or insurance company. Includes information on banking, credit cards, mortgages, credit & loans, ...
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Banking

Information about rights and responsiblities around banking. Topics include different types of accounts, debit cards, online banking, bank closures, deposit insurance, pre-authorized debts and protecting yourself from ...
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