A research project documenting the barriers to accessing digital legal resources faced by many people across BC. It explores digital issues and challenges, how many are affected, and what can be done to ensure people ...
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In-person user testing of MyLawBC as well as LABC’s Supreme Court family trial videos.
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Investigating the effectiveness of MyLawBC by examining the user journey and what appropriate benchmarks would be for users who complete visits to the MyLawBC website.
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A consultation identifying the need for public legal education and information (PLEI) materials in Indigenous communities, with recommendations on various ways LSS can meet the needs of clients from Indigenous ...
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Review of the legal information needs of B.C.’s English as an Additional Language (EAL) speakers to identify gaps and to determine areas of improvement in the presentation and distribution of legal information to these ...
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Assess the efficacy of MyLawBC in terms of reaching target audiences, providing an accessible legal resource to users, providing users with needed legal information, and helping users resolve their legal issues.
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Feedback from community workers and other helping professionals about their online legal training needs and preferences. with conclusions and recommended next steps.
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Assessment of strengths and limitations of usertesting.com and comparing against the findings and experiences resulting from in-person testing of MyLawBC.
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