BC Residential Tenancy Branch
Contact the Residential Tenancy Branch for information, education and dispute resolution services for landlords and tenants. Information officers can provide general information about residential tenancies. They can help you complete forms, but they cannot give legal advice. The community offices in Vancouver provide limited services for in-person visits, available to individuals with low incomes.
View website- topic
- Alternatives to court; Courts & tribunals; Housing, tenancy & neighbours
- type of service
-
Information or self-help; Government services
- location
-
Lower Mainland Office
Lower Mainland Office
- address:
- 400 - 5021 Kingsway, Burnaby, BC V5H 4A5 400 - 5021 Kingsway, Burnaby, BC V5H4A5
- phone:
-
604.660.1020 (Lower Mainland)
250.387.1602 (Victoria)
1.800.665.8779 (Elsewhere in BC)
Email: HSRTO@gov.bc.ca
- language support:
- English
- hours:
- No in person service. This location is a drop-box made available to submit paper applications, evidence and payment. Notice of Dispute Resolution Hearing packages can be picked up in person at this location and kiosks are available for self-service.
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