BC Residential Tenancy Branch
Contact the Residential Tenancy Branch for information, education and dispute resolution services for landlords and tenants. Information officers can provide general information about residential tenancies. They can help you complete forms, but they cannot give legal advice. The community offices in Vancouver provide limited services for in-person visits, available to individuals with low incomes.
View website- topic
- Alternatives to court; Courts & tribunals; Government services; Housing, tenancy & neighbours; Information or self-help
- type of service
-
Information or self-help; Government services
- locations
-
Community Outreach Office - Four Directions
Community Outreach Office - Four Directions
- address:
- 390 Main Street, Vancouver, BC V6A 2T1 390 Main Street, Vancouver, BC V6A2T1
- phone:
-
604-660-1020 (Lower Mainland)
1-800-665-8779 (Elsewhere in BC)
- language support:
- English
- hours:
- Monday to Friday 12:30 pm - 4:00 pm. Covid-19 Notice: The community outreach office, located at 390 Main Street, is closed until further notice.
- service restriction:
- For individuals with low incomes only
-
Lower Mainland Office
Lower Mainland Office
- address:
- 400 - 5021 Kingsway, Burnaby, BC V5H 4A5 400 - 5021 Kingsway, Burnaby, BC V5H4A5
- phone:
-
604.660.1020 (Lower Mainland)
250.387.1602 (Victoria)
1.800.665.8779 (Elsewhere in BC)
Email: HSRTO@gov.bc.ca
- language support:
- English
- hours:
- Monday to Friday 9:00 am – 4:00 pm. Closed 9:00 am - 11:00 am on the last Wednesday of each month. Covid-19 Notice: In-person services are currently unavailable. Hearing packages can still be picked up in person at the Burnaby office and kiosks are available for self-service.
Your feedback helps us improve!
How relevant is this to what you were looking for?
