MCFD Office - Child Welfare Worker

If you think a child or youth under 19 years of age is being abused or neglected, you have the legal duty to report your concern to a child welfare worker. Your call will be answered by the Provincial Centralized Screening team (PCS) and their primary role is to receive and assess child protection reports and initial requests for ministry service across the province, 24 hours a day, 365 days a year.

Abuse & family violence; Children & teens
type of service
Government services

1-800-663-9122 (Toll-free)
604-660-4927 (Lower Mainland & outside BC)
All of BC
language support
24 hours a day, 365 days a year. Covid-19 Notice: Remains operational.
Last updated June 12, 2020