Common Questions

My personal records have been disclosed without my consent

Your personal records are governed by privacy rights. That is, you have the right to control or limit other agencies’ (whether government or private) collection, use, and/or disclosure of your own personal information.

Good starting points include:

  • Freedom of Information and Protection of Privacy, from the Canadian Bar Association BC Branch, describes what your options are if you disagree with how your personal information is being managed.
  • Your FOI and Privacy Rights, provides a general introduction to freedom of information and privacy. It includes how to request your personal records and how to file a privacy complaint.
  • For the Public in BC: Privacy and Access Rights Information for individuals, from the Office of the Information and Privacy Commissioner for BC, includes information on the types of complaints they can investigate, and what to do if you have a complaint.
  • How to File a Privacy Complaint for Individuals, from the Office of the Privacy Commissioner of Canada, includes information on how to file a privacy complaint about the personal information handling practices of federal institutions subject to the Privacy Act or businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

Need more help?

The FIPA Help Line helps the public with their questions, problems and concerns regarding access to information and privacy protection by providing information and non-legal advice. Find them on the HelpMap here.

See our related common questions:

Last reviewed December 2017
privacy, requesting your personal records, protecting your personal records, privacy rights, complaint about personal records disclosure