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Common Questions

I’ve been turned down for CPP disability benefits

Last reviewed in February 2023 by the Clicklaw Editors

If you disagree with a Canada Pension Plan decision you can ask Service Canada for a reconsideration decision. Helpful starting points from the federal government include:

If you still disagree with the reconsideration decision after receiving it, then you can make an appeal to the Social Security Tribunal of Canada which has two divisions. 
The first division is the General Division. This is where you can go to appeal a reconsideration decision from Service Canada. Helpful starting points include: 

The second division is the Appeal Division. This is where you can go to appeal a General Division decision. Helpful starting points include: 

Need more help?

  • CPP Disability Benefits Advocacy Program, from Disability Alliance BC, assists people with disabilities to apply for and appeal the denial of the federal CPP Disability Benefit.
  • Community Law Program, from Community Legal Assistance Society (CLAS), may be able to help you if you have applied for CPP disability benefits and have lost your appeal to the Social Security Tribunal (SST).
  • Find more help near you on Clicklaw HelpMap.

See our related common questions:

Canada Pension Plan (CPP) disability benefits, reconsideration, appeals, Social Security Tribunal, SST, Service Canada