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Social Security Tribunal: Navigators

Social Security Tribunal: Navigators


A navigator helps people who don't have a professional representative, like a lawyer. These specialized staff guide you through the appeal process, explain the role of everyone involved, help you prepare for your hearing, and answer your questions. They cannot give you legal advice, speak for you, be your representative, be at your hearing, or refer you to a specific representative.


topic
Courts & tribunals; Pensions, benefits & welfare
type of service
Information or self-help

location
All of BC
language support
English
service restriction
At the General Division, we assign you a navigator as soon as we get your appeal. At the Appeal Division, we assign you a navigator as soon as the SST member (the decision-maker) gives you permission to appeal.
Last updated September 13, 2021