Last reviewed in February 2023 by the Clicklaw Editors

If you disagree with a Canada Pension Plan decision you can ask Service Canada for a reconsideration decision. Helpful starting points from the federal government include:

• Canada Pension Plan Disability Benefits: After You Apply has a section called “If You Disagree with the Decision” that explains how you can make a request for reconsideration. 
• CPP Retirement Pension: After You Apply has a section called “If You Disagree with the Decision” that explains how you can make a request for reconsideration. 

If you still disagree with the reconsideration decision after receiving it, then you can make an appeal to the Social Security Tribunal of Canada which has two divisions. 
The first division is the General Division. This is where you can go to appeal a reconsideration decision from Service Canada. Helpful starting points include: 

• CPP Disability General Division: First Level of Appeal, is for appeals related to disability pensions, post-retirement disability benefits, and disabled contributor’s child benefit.
• Other CPP General Division: First Level of Appeal, is for appeals related to CPP retirement pensions, post-retirement benefits, survivor’s pensions, orphan’s benefits, and death benefits. 

The second division is the Appeal Division. This is where you can go to appeal a General Division decision. Helpful starting points include: 

• CPP Disability Appeal Division: Second Level of Appeal, will help you learn more about how to make an appeal for CPP disability benefits if you disagree with a General Division decision
• Other CPP Appeal Division: Second Level of Appeal, will help you learn more about how to make an appeal related to CPP retirement pensions, post-retirement benefits, survivor’s pensions, orphan’s benefits, and death benefits if you disagree with a General Division decision. 

Need more help?

• CPP Disability Benefits Advocacy Program, from Disability Alliance BC, assists people with disabilities to apply for and appeal the denial of the federal CPP Disability Benefit.
• Community Law Program, from Community Legal Assistance Society (CLAS), may be able to help you if you have applied for CPP disability benefits and have lost your appeal to the Social Security Tribunal (SST).
• Find more help near you on Clicklaw HelpMap.

See our related common questions:

• See all common questions about disabilities

• See all common questions about pensions, benefits & welfare

tags

Canada Pension Plan (CPP) disability benefits, reconsideration, appeals, Social Security Tribunal, SST, Service Canada